Frequently Asked Questions

We're Here to Answer All Your Questions!

Got questions about our passport services?
Yes, we offer assistance for replacing lost or stolen passports. We guide you through reporting the loss to the relevant authorities and submitting a new application, ensuring a faster replacement process.
  • UK: Standard processing takes about 3-6 weeks. Expedited services can reduce this time to 1-2 weeks.
  • Canada: Typically, processing takes about 10-20 business days. Expedited options are available for urgent travel.
  • Australia: Standard processing is about 3 weeks. Express services can deliver a passport in as little as 2 business days.
  • USA: Routine processing usually takes 8-11 weeks. Expedited processing is available and typically takes 5-7 weeks.
  • Generally, you will need:
    • Proof of citizenship (e.g., birth certificate, naturalization certificate).
    • Proof of identity (e.g., driver’s license).
    • Passport-sized photos that meet country-specific guidelines.
    • Completed application form.
  • Some countries, like the USA, may also require proof of travel plans for expedited services.
Yes, we offer expedited passport services for urgent travel needs in the UK, Canada, Australia, and the USA. Processing times vary, but we aim to get your passport to you as quickly as possible. Contact us for details on expedited service requirements and fees.
Absolutely! We provide detailed guidance on applying for child passports, which have specific requirements, including parental consent and additional documentation. We help ensure the process is completed correctly the first time.
  • For all four countries, renewing your passport typically involves:
    • Submitting your expired or soon-to-expire passport.
    • Providing updated photos and a completed renewal form.
  • We assist with all the necessary documentation and processing to make renewing your passport as smooth as possible.

For name changes (e.g., due to marriage or legal name change), you’ll need to provide:

  • Your current passport.
  • Legal documentation of the name change (e.g., marriage certificate, deed poll).
  • We offer support in navigating this process for each country to update your passport swiftly.
We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. Pricing varies depending on the service required, and we will provide a detailed quote before proceeding.

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